01 At the end of a consulting assignment
The consultant leaves the project. The client team needs to recover the state of the missions, the decisions already made, and the actions still pending.
What is sought: a usable history to organise the handover and continue the work.
02 When authorisations change
A change in a CRM that was previously allowed now requires human validation.
The point: take this new frame into account before continuing, and keep the decision linked to the action concerned.
03 After a workflow is interrupted
A request to create an order is sent to an ERP, then the workflow stops before confirmation.
The team must check the result before deciding what comes next. The aim: avoid a resumption that implicitly restarts an operation whose outcome is still uncertain.
04 During an incident investigation
An action produces an unexpected result. The team tries to match the initial request, the authorisation, any validation, and the available execution elements.
It can then separate established facts from what still needs to be checked.